mobile trends Archives

Using Mobile to Drive Engagement for CTI and the South Sydney Rabbitohs

February 20, 2015

At Tacitfy we make mobile marketing simple. Connecting traditional marketing materials like posters and flyers with mobile can create highly engaging campaigns and drive results for brands. By allowing users to interact with mobile apps or webpages, your brand can provide more information and relevant content. Having well-designed physical materials, apps and websites with content that is engaging and relevant to your users are key factors to a successful mobile marketing campaign.

We worked with Capital Training Institute (CTI) to build a mobile marketing campaign for the South Sydney Rabbitoh’s members weekend campaign. CTI is a Registered Training Organization (RTO) and the official membership partner of the South Sydney Rabbitohs national rugby team. Their goals were to increase brand recognition, direct users to enter the Grand Final VIP ticket competition and encourage user generated content on social media with the hashtag #trainlikesam in reference to the Rabbitoh’s team captain.

To engage fans and drive them to the Grand Final ticket draw, we created custom Sharetapes that were handed out during Australia’s popular “The Footy Show” and printed Sam Burgess face masks equipped with QR codes to be distributed on game day. The QR codes (and banner advertisements) drove users to a special microsite where fans could enter the competition, stream a customer Spotify playlist and view more information on CTI.

The microsite received over 1,000 unique visitors and hundreds of entries for the Grand Final ticket draw. The hashtag #trainlikesam trended at number five on Twitter and was tagged on more than 430 posts on Instagram. By combining traditional marketing materials with mobile we were able to drive more user engagement and brand recognition for CTI and the South Sydney Robbitohs.

Is Mobile The Missing Piece to Your Marketing Strategy?

February 6, 2015

As consumer behaviors shift so must marketing strategies. Mobile is no longer the second screen, so why is mobile still at the bottom of business’s marketing plans? Salesforce’ State of Marketing report revealed that 90 percent of marketers agree that it’s increasingly important to “create a cohesive customer journey.” What is the most effective technology to enable a complete journey? Mobile.

There are a number of ways to implement mobile marketing into your strategy. At the very basic, all websites should be mobile responsive. A poorly designed mobile website will disrupt your customer’s journey by providing a poor user experience. For example, if a customer wants to make a purchase on their smartphone, being unable to do so because of a poor design or experience could result in not only a lost sale but a lost customer if your competitors have already optimized for mobile.

What can you do integrate mobile into your marketing strategy? Almost half of surveyed marketers use SMS, push notifications, mobile apps or location-based functionality — up from 23 percent last year. Mobile apps are one of the most expensive option but can be great for news sites and web services. For e-commerce businesses, mobile ads might be a simpler option to drive users to their website. Retailers have many innovative opportunities to integrate not only mobile ads and apps into their website but location-based technologies like iBeacons, push notifications and geofencing. Right now, only 18 percent of surveyed marketers are using these technologies.

As marketers continue to understand the power of mobile tactics, they should no longer be part of a separate strategy but an integral part of overall marketing plans.

The Difference In Using NFC and Beacons

December 11, 2014

More and more brands are recognizing the value in adopting mobile marketing and location-based technologies to reach consumers. For brands new to these tools, it’s important to understand the different options available and the best scenarios to use NFC versus beacons. Choosing the right technology for your campaign and brand is critical in reaching your consumers in the most meaningful way, and achieving desirable results.

Cary Stemle has one of the easiest breakdowns of different location technologies:

“Think of it this way: Cellular communications provide wireless coverage with a footprint measured in miles; WiFi’s footprint is measured in yards; BLE’s is measured in feet; and NFC’s in centimeters.”

Let’s talk about beacons first. Beacons work on Bluetooth Low Energy (BLE) which communicates a signal between a bluetooth-enabled device and the beacon’s transmitter. If you want to reach consumers in a wide, general vicinity, beacons are the way to go. You can push coupons, store promotions and messages at very inexpensive prices. Using the Tactify platform, you can easily update your messaging and branding, and measure engagement and conversions. Beacons are great for high traffic areas, entertainment venues and events.

NFC, on the other hand, is a more personalized experience. NFC tags communicate with mobile phones only when the phone is in extremely close proximity – usually a few centimeters – which gives consumers more control over when they get notifications (and who can see their data) . NFC is best for payments and specific tickets and access cards. For example, you could place an NFC tag on an event poster. Interested consumers would be able to tap the tag with their phones and access more information. With beacons, every bluetooth-enabled phone that passed by would receive a message about the event, which may be overwhelming. Another use case is handing out NFC-enabled rewards or business cards.

There are a number of creative ways brands are using both beacons and NFC to market to their customers – and reach them right on their phones! Check out Tactify’s solutions here – load, update and track your campaigns from one central dashboard.

Mobile Marketing Predictions for 2015

December 5, 2014

We have seen some amazing breakthroughs and innovations in the mobile space during 2014. Brands have embraced the power of beacons in campaigns, ads have become more relevant, and ApplePay could potentially revolutionize mobile payments. Businesses are beginning to understand how mobile marketing and tactics can increase sales and build a better relationship with their customers. So what can we expect to see in 2015?

Mobile payments

ApplePay could make mobile payments mainstream. Brands and apps, especially those that are retail-focused, can now make the user experience even more seamless. Eighty-six percent of shoppers use their smartphone to compare prices and browse sales. Connecting these with the ability to make a purchase without entering credit card information, or by just using their phone in store, will make an easier and faster shopping experience, in store and online.

More Location Based Marketing

Major retailers like Lord & Taylor and Walgreen’s have rolled out major pilot programs to test the effectiveness of using iBeacons for in-store marketing. In 2015, expect to see more brands using iBeacons, geofencing and push notifications to engage with customers and create innovative campaigns. About half of consumers say they are open to sharing their location and information in order to join a rewards program.

Better Content & UX

With the ability to use location and big data to better understand users and customers, expect to see better content and more intelligent UX. Advertisers, marketers and publishers recognize the effectiveness of delivering more relevant content using these tools, and are using new methods to understand how to connect better. Expect apps, ads and content to become more engaging and relevant.

What trends would you like to see in 2015?

Optimizing Mobile For Holiday Shopping

November 21, 2014

With Black Friday only a week away the holiday shopping madness will soon commence. Shopping this holiday season is projected to reach $72.4 billion! That’s $10 billion more than last year’s spending. For brands prepping their marketing and advertising, mobile and digital continue to play a huge role in influencing shopping and purchasing decisions. Check out these stats from Yahoo:

Half of holiday sales will be influenced by digital interactions
84 percent of shoppers use digital tools before or while shopping, and convert at a 40 percent higher rate
101.7 million US consumers will purchase on their mobile devices
86 percent of retailers expect their 2014 online holiday sales to increase

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9 Facts That Show Mobile Is Ready for Another Huge Year

November 13, 2014

Mobile is no longer the second screen; it’s the first. Consumers around the world are using their smartphones for everything from making payments to browsing the internet and brands are hopping on board to ensure mobile experiences are exceptional. Location based technologies and big data are helping apps and businesses deliver consumers user experiences that deliver content users want based on their location and preferences.

Mobile has come far in the last year with beacons and mobile payments getting a big boost. But those numbers are expected to grow even more in the next year. Here are nine stats to prove it!

By the end of 2014, 6.9 billion people will have cell phone plans. That’s about 95 percent of the world’s population.

There are 143 million smartphones and 71 million tablets smartphones in the US.

Five percent of smartphone owners aged 18-44 can’t recall the last time they didn’t have their mobile next to them

A survey of UK smartphone users found that they use their phones for 221 tasks consuming three hours and 16 minutes per day.

In Europe, mobile commerce is expected to account for nearly 50 percent of all online sales by 2018, according to Forrester.

In the last year, purchases made using a smartphone or tablet increased 48 percent to $8 billion.

It’s just young people shopping on mobile – 25 percent of mobile shoppers in the US are over the age of 55.

Half of B2B vendors sell through mobile phones and that is expected to rise to 75 percent by the end of 2014.

Mobile advertising has doubled from $4.4 billion in 2012 to $8.5 billion in 2013. By 2017, mobile advertising is expected to hit $31.1 billion.

It’s safe to say 2015 will be another big year for mobile! What are you most excited to see?

Why Marketers and Advertisers Need to Know About NFC

September 4, 2014

Marketers and advertisers have been using NFC quietly for the last few years. There have been some fun, innovative campaigns but the use of NFC has really been limited to certain Android phones as well as payments and keyless entry. But that’s all about to change.

Rumor has is that NFC is finally coming to the iPhone 6, set to be announced this month.

Apple has held out on enabling NFC in the iPhone due to lack of merchant interest and low-security, opting instead for Passbook. But due to the success of iBeacons and Apple’s access to 800 million credit cards from users’ iTunes accounts, reports have labelled NFC as inevitable for the iPhone.

Enabling NFC on the iPhone is more than just mass adoption of mobile payments. There are a ton of possibilities already being used that both consumers, marketers and technologists can make even more wide spread — quicker check-in at hotels using your mobile phone as a room key; controlling settings at home and work like lights, alarms and sounds; easily changing your phone settings based on location such as switching Wi-Fi, Bluetooth or music on and off; or even transferring files between two phones.

In order to fully take advantage of the possibilities with NFC, marketers and advertisers should fully understand their capabilities and how to use them. We’ll be at NFC Bootcamp in New York on September 18-19 presenting iBeacons and NFCs: Friends or Foes. Tactify co-founder Richard Dupe will discuss how to create campaigns using NFC and beacons as well as QR and geofences! Check out the NFC Bootcamp and register here. Use code “Tactify” for 20 percent off !

What Are The Next Mobile Trends?

August 13, 2014

Has 2014 been the ‘year of mobile’? There has definitely been significant growth in mobile usage, app growth and technologies like beacons and geofences — but don’t expect to see any of these slow down in the next few years. At the beginning of 2014, 9 in 10 Americans owned a mobile phone, 60 percent owned a smartphone and mobile usage surpassed the PC. According to Nielsen, the average U.S. consumer spends 34 hours every month on mobile devices and owns four “smart” devices (smartphone, tablet, HDTV, PC, gaming console). We are connected 24/7.

With the plethora of data being produced and gathered across all these connected devices, businesses are just beginning to process the endless possibilities for creating more relevant content, products and information for mobile users. Smartphones are used for everything from shopping, messaging, booking travel, checking-in and consuming news and content. And whatever is not done on a smartphone is likely done on another connected device. The phase of making things “mobile” is over. The next phase? Understanding the data to create more relevant and personalized experiences.

Credit: Nielsen

1. Location and proximity targeting

With the growing popularity and usage of beacons, location is becoming a huge part of mobile strategies. Companies have been using geofencing for quite a few years to trigger certain actions on mobile. Beacons allow businesses to produce even more targeted content based on indoor locations. Getting ready to check into your flight? You might receive a notification telling you when to get your boarding pass and ID out.

2. Context and personalization

With accounts connected across a number of devices, businesses will be able to use data and technology to produce more personalized and context-aware content. Imagine walking into a retailer and receiving a message that the shirt you were saw online the night before is on sale and available in store. Smart devices and apps will be able to understand individual habits based on your device usage and data. Matched with location capabilities, consumers will be served not just relevant content but information relevant to that exact time.

3. Higher app engagement and more conversions

According to Flurry, smartphone owners are using app 86 percent of the time compared to mobile browsers. Most major retailers, airlines and brands have already released their own apps. Matching those with location-aware and personalized content will produce higher engagement and conversion rates. Providing coupons based on shopping lists, or events in an area based on travel plans will make apps more useful to consumers. For iPhone users, iOS 8 will suggest apps on the lock screen based on location. This will not only help consumers more easily open apps they need but will also increase awareness of apps and potentially increase downloads.

4. NFC takes hold

Near field communication (NFC) continues to grow in the market mostly due to payments. If Apple releases an NFC-compatible iPhone 6 this fall, there will likely be an increase in mobile payments and innovative uses for NFC in marketing campaigns, advertising, business cards, connected products and travel experiences.
What other trends do you expect to take off in the next year?